Asked Questions








Frequently Asked Questions


Below are a selection of frequently asked questions. If your question is not answered here, please get in contact with us.

Where is BW UK Beauty Training Academy?

We are based in Colchester, Essex

What’s included in BWBTA courses?

The course price includes all training materials and certification. For some blended learning and in house courses you also receive a starter kit.

How long do BWBTA courses last?

The course duration varies depending on the course. E-learning courses depend on your own study pace. blended learning depend on your own study pace and have a practical element in the academy at a later date. In house courses vary from 1 full day to 4 full days.

What do I need to bring on my training day?

Please bring your copy of the training manual. Pen and paper to make notes on, and any refreshments you wish to bring.

What do I wear on my training day?

BWBTA Dress Code

The BWBTA will require you to wear a suitable beauty therapy uniform to meet health & safety legislation and standards.

Black or White tunic top or smart t-shirt
Smart Trousers
Flat shoes with covered toe and heal
Long hair must be tied back in a bun or ponytail
No jewellery to be worn
Neat polish or gel polish only

How do I book and pay for my course?

To book your training please click on to your chosen course from within this website whereby you will be taken to the payment platform.

Options are provided at the foot of every course enrolment page for you to select your preferred payment option.

If you are opting for an instalment option, please email us at to gain access to your course.  There may be instances whereby payments made will unlock further learning modules as your progress.

If you have any more questions about enrolment, payment or payment options, please do not hesitate to contact us at


Can I cancel my course date or transfer to another date?

BWBTA Cancellation Policy

If for any reason you have to cancel your place or withdraw from the course before completion or failing to attend the course without giving at least 14 days prior notice, no refund will be made, or transfer offered.

If a student notifies the BW UK Beauty Training Academy in writing (email or letter) up to 14 days before the course start date, then the next available training date will be offered.

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, a student has a right to cancel a course within 14 days (known as a “cooling off period”) of entering a contract. In this instance a full refund will be made to the student. If the course commences within the cooling off period and the student has attended the course, or any teaching materials been accessed then the cooling off period is forfeited meaning that a refund cannot be obtained.

If a student withdraws from a course within 14 days or fails to attend the course for whatever reason, then the full fee will remain payable or any fees paid will be held.

On rare occasions, such as due to extenuating circumstances or insufficient learners being booked on a course, it may be necessary to reschedule or cancel a course upon which a booking is made. If the reschedule dates offered are not convenient to the student, BW UK Beauty Training Academy will refund payments already paid only. No other compensation will be made by BW UK Beauty Training Academy.

The BW UK Beauty Academy cannot accept responsibility for students’ changes to work commitments, illness or personal circumstances within the 14 day period and will not transfer or refund fees. If a course is cancelled due to low numbers or for reasons beyond our control, we will endeavour to transfer you to another course date. Any courses that are cancelled outside of this timeframe or having breached the above conditions will be charged at their full course cost.

Are models required on my practical training days?


If you are not able to provide models for your training day you must notify us 2 weeks prior of the training date.

We we will try to get you a model. However, if we cannot fulfil this you will need to move to the next available training date.

Models are essential for your practical skills, learning and for certification to be issued.

Please note – It is not our responsibility to provide models, however we will help you where we can.

Additional note: Models are required to cover the associated costs of the following treatments.

What Prerequisites do I need?

Many of our courses require no previous beauty experience or qualifications however the Aesthetics & Injectable courses have the following

Pin Registered Medical qualifications (doctor, nurse, dentist etc). OR,

6 months experience in Advanced Beauty Techniques that penetrate the skin (including Skin needling, Mesotherapy and Micropigmentation, and Anatomy and Physiology) OR,

12 months experience in Semi-Permanent Makeup with Anatomy and Physiology Training OR

Level 3 Beauty Therapy: General Route.

If you don’t have any experience but want to start at new career, we can still help you. We offer various options to move you forward into the Beauty and/or Aesthetics industry

When will I receive my certification?

You will receive your certificate upon completion of all training elements however to ensure that we act responsibly and carry out good practice, should the tutor feel that you would benefit from further training, certification may be held back and you will be offered the opportunity to attend the next available course that has space to further develop your skills. This is offered free of charge. if you fail to attend you will be required to re book to repeat your course. The BWBTA are committed to support all students with different learning needs to complete the course successfully.

How do I access my e-learning course?

You can access the e-learning via our online training platform-

How do I go about getting insurance?

We are affiliated with Insync insurance. Please follow this link in the insurance tab to obtain a bespoke quote.

Do I bring my own refreshments?

It is advisable to bring your own lunch and refreshments with you during your course. We timetable for a 30-minute lunch break with a full day course and a short break on short courses.

There are shops within walking distance but we also like to recommend that everyone has eaten and is back in time for the afternoon training.

Is there parking?

There is ample parking available at the academy.



Is smoking permitted?

Smoking is permitted outside of the academy only.

How do I leave a review?

Follow us and get updates delivered to your favourite social media channel. You  can access these via this link or use the QR code below.

Want a E-Learning introductory course?

As our way of offering you an induction to BW Beauty & Aesthetics Academy we have a few courses for you to try out prior to enrolling with us.

Start your new career today!

Contact a member of our team today to discuss the best courses for your new career in beauty.

What Our Students Say


The staff are more than happy to answer any questions you have, their course content is second to none!! Throughout the first lockdown I had SO much support and the team are unbelievably friendly!

Caitlin Stuart

Really impressed with the customer service and quick delivery, nothing is too much trouble, any questions are answered swiftly, Thankyou so much, definitely recommend

Kelly Moss

I highly recommend this company for training, I’ve completed lots of courses with them and can’t wait to do more. Their courses have so much content and are explained well making them easy to understand.

Jo Parkin

I have just completed the gel nail and hopi ear candle course. very informative and easy to use. Also very useful help and quick replies when messaging with any queries. highly recommend.

Laura Oldham

Learner Reviews


Absolutely amazing company! I have used BWBTA with all my training and wouldn't ever look back. Everyone is so friendly and welcoming. I have learned so much from them all. I feel at home when I go there. They also give endless support. I would highly recommend. Thank you!


What can I say? What an amazing experience learning with BWBTA! I have now completed about 10 courses with them and I have always been so happy with the service. I recently undertook the Phlebotomy and IV Drip Training and already feel so confident!


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